After you order our natural stone veneer, we will send you additional stone veneer samples upon your request for free in order to ensure your complete satisfaction.
If you are not happy with those natural stone veneer samples and want to cancel your order before the shipment, we will refund your purchase order money within 5-7 business days. Please remember that if you like the stone samples except a few colors, we might be able to eliminate those stone colors from your order.
After we ship the stone, the sale becomes final with no exceptions to return and refund. So please review stone samples or request the other stone veneer samples before asking us to ship the stone.
After you order the stone veneer, we will ask your confirmation and approval before we ship all your ordered stone veneers to you. It is a natural stone, so the stone colors, stone shapes and sizes from time to time will change. Stone images on our website will not represent the exact coloration of your ordered stone at that time of you order, so please request stone samples.
Stone samples are only for evaluating the colors of the stone, because the actual ordered stone might be in large stone sizes and in different shapes than the sample stone pieces. Stone samples are not refundable.
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East Desert Stone
